We are looking for an EXPERIENCED AGENT (Male/Female) for our US Campaign. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Must have 1 - 3 Years experience in Spectrum, AT&T, Comcast, Optimum Sales
Responsibilities
Managing inbound calls. Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Experience in Call Center Industry will be preferred. Excellent skills in Customer Services and Management. Problem-solving. Self-motivated. Good team player. Ability to multi-task. Must have a professional telephone manner. Fresh candidates may also apply if they are excellent in English speaking and listening Gifts will be awarded to our hardworking and dedicated candidates. Achieve established standards for call handling quality.
Customer Service Representative
We are looking for an EXPERIENCED AGENT (Male/Female) for our US Campaign. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Must have 1 - 3 Years experience in Spectrum, AT&T, Comcast, Optimum Sales
Responsibilities
Managing inbound calls.
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way.
Experience in Call Center Industry will be preferred.
Excellent skills in Customer Services and Management.
Problem-solving.
Self-motivated.
Good team player.
Ability to multi-task.
Must have a professional telephone manner.
Fresh candidates may also apply if they are excellent in English speaking and listening
Gifts will be awarded to our hardworking and dedicated candidates.
Achieve established standards for call handling quality.
Job Types: Full-time: 07pm to 05am & 09pm to 06am
Salary + Commission (OTE)
Job Type: Full-time
Salary: Rs 60,000.00 - Rs 120,000.00 per month
Location: Gulberg Mini Market
Lahore
WhatsApp Resume at 0300 0226878